SVastra Client Concierge

How can we
help you today?

Guidance on orders, returns, and delivery — or a direct line to a specialist who knows the archive as well as you do.

Concierge Online Now
100% Buyer Protection
24-Hour Ticket Resolution
Direct Assistance

Speak to Us

Choose your preferred channel for fast, considered answers.

WhatsApp Instant Chat

Online

Quick order questions & live agent assistance

Direct Support Hotline

Every day · 9:00 AM – 9:00 PM IST

Email Support

We reply within 24–48 business hours

Business Location

SVastra
Nagpur, Maharashtra, India

Full registered address and GSTIN available on request at svastrastore@gmail.com.

The SVastra Buyer Promise
100% handloom fiber, inspected before dispatch
Automated tracking & SMS dispatch notifications
Zero-hassle 7-day replacement & return policy
Online Support Ticket* Required

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Quick Solutions

Frequently Asked

Answers to common queries on ordering, dispatch, refunds, and garment care.

You can instantly check your live delivery status in the "My Orders" section or on our dedicated Track Shipment page by entering your tracking or order ID. Once shipped, SMS and WhatsApp updates are sent with live courier tracking links.